Privacy Policy

Read how MeldX Rummy handles privacy, personal information, device data, account records, support requests, and security information.

Effective date: Nov 3, 2026. This Privacy Policy explains how MeldX Rummy collects, uses, protects, and shares information when visitors use this website, download links, support forms, or related app information pages.

Information We May Collect

MeldX Rummy collects only the information reasonably needed to operate the service, protect users, respond to support requests, and improve the player experience.

• Contact information: name, email address, inquiry type, and messages submitted through the contact form.
• Account and verification information: account identifiers, age confirmation, KYC or payment verification records where required for paid features or withdrawals.
• Device and technical data: browser type, device model, IP address, app version, crash logs, security events, and diagnostic information.
• Gameplay and usage records: table activity, feature usage, fair-play signals, responsible gaming indicators, and support history.
• Cookies and analytics: basic website analytics, performance data, and preferences used to keep the site secure and usable.

How We Use Information

We use information to provide official download access, answer support messages, maintain account security, detect fraud or collusion, process eligible withdrawal or verification requests, improve app performance, and comply with applicable legal or platform obligations.

Sharing and Service Providers

We do not sell personal information. We may share limited data with hosting providers, analytics tools, security vendors, payment or KYC processors, customer support tools, professional advisers, or authorities when required by law, user safety, fraud prevention, or dispute handling.

Security and Retention

We use reasonable technical and organizational safeguards to protect information from unauthorized access, misuse, loss, or alteration. Records are retained only as long as needed for service operation, legal compliance, fraud prevention, accounting, dispute resolution, or support history.

Your Choices

You may contact us to request access, correction, deletion, or clarification regarding your information. Some records may need to be retained where required for security, legal, tax, payment, or responsible gaming reasons.

Children and Age Restriction

MeldX Rummy is intended for adults only. Users must be at least 18 years old and must follow the laws that apply in their location. We do not knowingly collect information from minors.

Contact

For privacy questions, account data requests, or security concerns, contact MeldX@meldxrummy.games.